You will continue to receive paper bills until you register for ebilling through MyAccounts.

All Strathcona County Utility customers will receive a paper bill from the new MyAccounts billing system.If you are currently signed up for ebilling you will need to sign up for email notifications through the new MyAccounts portal.Historical information can be obtained by contacting Utility billing. The current portal Your Accounts will no longer be available after November 2023.To register in MyAccounts, customers will need their new account number and access code which will be provided on their first new utility bill.Utility customers who access the current online portal will need to register in the new MyAccounts portal.If you are currently on our pre-authorized debit program no action is required, your payment will continue to be withdrawn automatically on your regular due date.Customers who pay by internet banking will need to update their Strathcona County Utility account number at their online banking institution.Please use this new account number when you make your payment going forward.

All Utility accounts will receive a new 10-digit account number.The previous online portal (Your Accounts) is no longer be available as of November 3, 2023. This paper bill will include a new account number and access code to register in MyAccounts.Ĭreate an account in My Accounts if you want to view your bill, sign up for ebilling or pay your bill by credit card online. It is an online user portal that makes it easy and convenient to access your property tax and utility accounts all in one place.Ī ll customers will receive a paper bill on their regularly scheduled billing date, this includes eBill customers. Strathcona County has a new online system for tax and utility billing. If you currently pay by pre-authorized debit you do not need to take any action. Customers who pay by internet banking will need to update their Strathcona County Utility account number at their online banking institution. You will need to use your new account number when you make your payment going forward. ALL Strathcona County Utility customers will receive a paper bill from the new billing system, this includes ebill customers.Īll accounts will get a new 10-digit utility account number.

Watch your mail for your new, easier to read utility bill arriving on your regular billing date.

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